Refund & Returns Policy
Last Updated: April 6, 2025
Overview
At kitzme, we value transparency and customer satisfaction. Please read our return policy carefully before placing an order.
All Sales Are Final
Due to the customized nature of our push button switches, we do not accept returns or exchanges unless the product is defective or incorrect.
Exceptions
- Product arrives damaged or defective
- You received the wrong size or type
Please notify us within 7 days of delivery with your order number and photo proof.
Return Instructions (If Applicable)
- Items must be unused and in original packaging
- Return shipping is paid by the buyer
- Returns without prior contact will not be accepted
Processing Time
After we receive and inspect your return, please allow 5โ7 business days for processing your refund or replacement.
Contact Us
If you have any questions, weโre happy to help:
๐ง Email: [email protected]
๐ Website: www.kitzme.com